SHIPMENT DETAILS AND DELIVERY SCHEDULE

The goods are delivered to your address by courier or postal service. The goods are always shipped from our warehouse: Via degli Artigiani, 23 - 54100 Massa (MS) - Italy.

COURIER AND PACKAGING

All our deliveries are handled by GLS for Italy and DHL for the other countries, in order to guarantee the best service in terms of punctuality and safety.
CASHMERE STORE S.a.s. uses packaging to protect your purchases from accidental bumps, all reusable for returns and exchanges.

Shippings to ITALY are free for all orders over 70 Euros.
Shippings to Europe are free for all orders over 250 Euros.

DELIVERY TIME

Delivery is normally within 24-48 working hours from the date of order to all destinations in Italy, excluding Calabria, the Islands and all other countries, for which the shipping time may be different. Upon shipment you will receive a confirmation email containing the tracking number of the courier that will allow you to check online the status of your shipment while in transit.
Orders are processed from Monday to Friday in the order of receipt. For information on what to do in case of failure or in case of problems during shipping, please refer to what is stated in our General Sale Conditions.

CUSTOMS DUTIES FOR EXTRA-EU COUNTRIES

For all orders transiting from or to non-EU countries, the shipping costs and the items prices are always exclusive of VAT. Customs duties are calculated according to the regulations of the country of transit of the goods. Customs duties are always charged to the consignee of the shipment by local customs.

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